Account deletion
You can ask at any time for your Momendo account and the associated data to be deleted. We handle requests within 30 days at most.
From the app or your account
- Log in, in the Momendo app or at app.momendo.eu.
- Open “Profile” and choose to delete your account, at the bottom of the page.
- Confirm the request. You will get an email once the deletion is complete.
By email
Write to us from your account's email address at contact@momendo.eu, with the subject “Account deletion”.
What is deleted
Your account, profile details and booking history are deleted. Invoices already issued are kept for as long as accounting law requires.
For a business account, the request must be made by the account owner.